Chat with us, powered by LiveChat

Privacy Policy for Robert James Luxury

Robert James Luxury ("we," "our," or "us") values your privacy and is committed to protecting the personal information you provide when using our websitewww.robertjamesluxury.comand purchasing our products. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information.

1. Information We Collect

a. Personal Information

We may collect personal information you provide when you:

  • Create an account or place an order (e.g., name, email address, billing/shipping address, phone number, and payment details).
  • Subscribe to our newsletter or marketing materials.
  • Contact us for support or inquiries.

b. Non-Personal Information

We may collect non-personal information such as:

  • Your browser type and version, device type, and operating system.
  • Your IP address, location, and website usage data (e.g., pages viewed, time spent, and clickstream data).

c. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze traffic, and personalize content. You can manage cookie preferences in your browser settings.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill orders, including shipping and returns.
  • To personalize your shopping experience and improve our website.
  • To send updates, promotional offers, and newsletters (if you’ve opted in).
  • To respond to your inquiries and provide customer support.
  • To ensure website security and prevent fraudulent activities.

3. Sharing Your Information

We do not sell your personal information. However, we may share your information with:

  • Service Providers: Trusted third parties that help us process payments, deliver products, or provide analytics.
  • Legal Authorities: If required to comply with legal obligations, protect our rights, or prevent fraud.